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My payback isn't showing up. What should I do?

First check that your UID is entered correctly and that your account was registered under the Coperral referral, since these are the most common reasons payback doesn't accrue. Keep in mind that payback appears only after the exchange's settlement cycle, so very recent trades may not have settled yet. If everything looks right and it still isn't showing, contact our support team through the site or Telegram and we'll look into it.
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